Legal

Data Deletion

Last updated: 5 August 2026

Use this page to request deletion of personal data processed by SellMate (including data received through Facebook Login / Lead Ads when a business connected Meta to their account).

1. Who can request deletion

  • Organization owners / admins — delete or close their SellMate organization and related business data
  • Staff users — request removal of their user profile from an organization
  • End customers / leads — request deletion of their personal details stored after a Facebook Lead Ad or other capture into SellMate

2. How to submit a request

  1. Email us at nextwavesoftwarehr@gmail.com with subject line "SellMate data deletion request"
  2. Include enough detail for us to locate the records (name, email/phone, organization name, Facebook Page if relevant)
  3. We will confirm receipt and complete deletion (or explain any legal hold) within 30 days
Email a deletion request

3. Facebook / Meta related data

If you connected Facebook to SellMate (Lead Forms / Facebook Connect), you may also remove SellMate's access from your Facebook settings:

  1. Open Facebook → Settings → Apps and Websites
  2. Remove the SellMate / sellmatesaas app
  3. Optionally email us so we can delete stored page tokens, tracked forms and lead copies from our servers for that connection

Inside SellMate, organization admins can also disconnect Facebook under Lead Forms → Facebook Connect → Disconnect.

4. What we delete

  • Account profile and authentication records (where requested)
  • Stored Facebook page tokens and lead form connection settings
  • Lead / customer personal fields covered by the request

We may retain minimal records required for security, fraud prevention, accounting or legal compliance, and anonymized analytics that no longer identify you.

5. Contact

NextWaves Software · Nugegod, Colombo, Sri Lanka
Email: nextwavesoftwarehr@gmail.com
Phone: 078 751 4907

See also our Privacy Policy.