Cash-on-delivery for Sri Lankan sellers — labels, multi-courier status, remittance visibility and orders tied to stock.
POS, inventory, courier, repairs, staff and reports. One cloud platform built for retail and gadget shops in Sri Lanka and beyond.
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Yes. SellMate helps sellers create COD shipments with partner couriers, print COD labels and follow delivery status. Public receivers can also use free parcel tracking for supported couriers. Tracking status and COD remittance reconciliation are related but not the same step.
Most Sri Lankan social-commerce and online orders ship cash-on-delivery. The hard part is not writing “COD” on a label — it is keeping the waybill, the order total and the remittance in sync across couriers.
SellMate COD management sits next to POS and inventory so a confirmed order can become a labelled shipment without retyping into every courier portal.
If you only need to look up a waybill as a buyer, use free parcel tracking. This page is for sellers who manage COD operations day to day.
Print COD labels from the order context so cash-to-collect matches what the customer owes.
Follow partner courier shipments without living inside five separate portals.
Reconcile collections against shipments instead of guessing from bank deposits alone.
Reserve inventory when you sell and dispatch, so COD volume does not create oversells.
COD tracking answers “where is this parcel?” using a waybill — covered by /parcel-tracking and /tracking/* pages.
COD management answers “did we book, label, deliver and get paid correctly?” for the seller’s whole order book.
Improve both: send customers to parcel tracking, and run the shop on courier + COD management.
Sri Lankan businesses using SellMate every day at their counters and offices.
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Courier, e-commerce & call center
ShipX runs its customer service and e-commerce call center on SellMate: agents manage orders, create shipments with cash on delivery, and print courier labels from shared workstations.
Buyers should use the free parcel tracking tool or a courier-specific tracking page with their waybill. This COD management page is aimed at sellers running COD operations.
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Or message / call us on 070 746 7221