Online Store Order Management Sri Lanka
Customers shop your CMS storefront; SellMate reserves stock, staff confirm pickup sales or dispatch courier — cancel releases reservation.


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Can customers order from a SellMate website?
Yes. Publish Website/CMS settings, pages, blog and catalogue from SellMate inventory. Customers browse, cart and checkout with COD or bank transfer. Orders appear in Website Orders with stock reserved until you confirm as sale, send to courier, or cancel to release stock.
Online Store Order Management Sri Lanka
A brochure site that does not share inventory with the till creates oversells and phone chaos. SellMate’s public storefront uses the same organisation catalogue, so pricing and availability stay aligned with POS.
Checkout reserves stock. Quantity leaves available inventory after staff confirm the website order. Bank transfer stays draft until confirmed; COD can be phone-verified before dispatch.
From Website Orders you hand off to the same multi-courier automation used for POS and Facebook leads — without retyping the address.
Benefits for growing shops
Same catalogue as POS
No double product list — website products come from SellMate inventory.
Stock reservation
Prevent overselling while you confirm COD or bank transfer.
Confirm or ship
Pickup sale on the counter, or send straight to courier dispatch.
CRM follow-ups
Website leads and orders can create tasks so inquiries are not orphaned.
What customers and staff can do
- Branded CMS: pages, blog, testimonials, theme
- Public shop, product detail, cart and contact
- COD and bank transfer checkout
- Stock reservation until confirm / cancel
- Website Orders inbox for staff
- Confirm as sale or send to courier
- Cancel releases reserved stock
- Works with WooCommerce sync when connected

Website order flow
- Publish the storefront from Website/CMS.
- Customer checks out; stock is reserved.
- Staff open Website Orders and confirm or ship.
- Cancel if needed — reservation releases back to inventory.
Related solutions
Questions, answered
Yes. The public catalogue is driven by your organisation inventory, so pricing and availability stay aligned with the counter.
Ready to transform your business?
Join thousands of retailers using SellMate for POS, inventory, courier, repairs and analytics. Setup in under 5 minutes.
Or message / call us on 070 746 7221