Is Citypack tracking the same as Citypak?

Yes — “Citypack” and “city pack” are common spellings of Citypak. Use the same tracking number on this Citypak tracking page.

Where do I find my Citypak tracking number?

Check the seller’s SMS/WhatsApp message, order confirmation, or the sticker on the parcel. Sellers using SellMate can also see the waybill on their courier screens.

Can I track Citypak COD orders here?

Yes. COD and prepaid Citypak shipments use the same tracking number. Tracking shows delivery status; it does not replace COD cash reconciliation for sellers.

My Citypak number shows invalid — what now?

Double-check for typos and wait a short time after booking — new waybills can take a few minutes to appear in tracking. You can also try the official Citypak tracker linked below.

Citypak tracking

Citypak Tracking Sri Lanka

Free Citypak tracking: paste your Citypak tracking number for live status in Sri Lanka. Also works for COD parcels. Tips if Citypack / city pack spelling differs.

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About Citypak

Citypak is widely used for ecommerce and B2B delivery across Sri Lanka. This page is a free Citypak tracking lookup — enter the tracking number from your SMS or waybill to see the latest status.

People often search “Citypack tracking” or “city pack tracking” for the same courier. The official spelling is Citypak; use the tracking number printed on the label either way.

SellMate is not Citypak. We provide a convenient public tracker and, separately, business tools so online shops can book Citypak COD orders next to inventory when they use SellMate courier management.

How to

How Citypak tracking works

1Keep this page on Citypak (already selected below).
2Enter your Citypak tracking number exactly as shown on the SMS or waybill.
3Tap Track Parcel to load the latest public status.
4If the number looks invalid, wait a few minutes after booking and check for typos.

Statuses

What tracking statuses mean

In process
Shipment accepted or processing.
In transit
Moving between hubs.
Out for delivery
Final mile attempt.
Delivered
Delivered to the customer.

For businesses

This page is for tracking a Citypak waybill. SellMate is not Citypak. Online shops that use SellMate can book partner couriers, manage COD labels and keep orders next to inventory — separately from this free receiver-facing tracker.

Courier management multi-courier booking and shipment follow-up
COD management cash-on-delivery labels and remittance workflows
Online order management orders linked to stock and dispatch
All-courier parcel tracking track other Sri Lankan couriers in one tool
Citypak integration for shops

Official courier site: https://track.citypak.lk/

FAQ

Citypak tracking FAQ

Enter the Citypak tracking number in the form on this page and tap Track Parcel. Status reflects Citypak’s public tracking data.

More couriers

Track other Sri Lankan couriers

Koombiyo Domex Pronto Fardar Royal Express Trans Express

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